Do you do animal testing on any of your products?

No, as company, we do not believe in animal testing of any of our products or ingredients used in making them. We require all our ingredient suppliers to abide by this same principle.

Are your products 100% Vegetarian?

All our products are 100% vegetarian.

Are all your products Vegan?

While all our products are 100% vegetarian, not all are vegan. Although several of our products have small amounts of beeswax and honey in their formulas, no animals are ever harmed to get these ingredients. Refer to the Essentials tab at the bottom of each product page for information to find out if a product is vegan or not.

Are your products Gluten Free?

Most of our products and all of our Organics line are Gluten Free. Please refer to packaging to determine if a product is gluten free or not.

Are your practices socially and environmentally responsible?

Our company philosophy is centered around making a positive impact in the lives of others and our planet. We are proud that our work has been acknowledged, and that we are now a certified B-Corp Corporation. By voluntarily meeting higher standards of social and environmental performance through public transparency and legal accountability, we hope to inspire other companies to do the same. Learn more about our values and Social Responsibility here.


Is the packaging recyclable? BPA free?

All our tubes, bottles, and caps are recyclable and free of BPA. Refer to packaging for recyclability information. For example, in the Organics line, the tubes are #2 HDPE, while the caps are #5 PP.



What is the difference between your different Tea Tree Oils?

Our Tea Tree Oils vary based on how they are grown and harvested. All are subject to the highest quality standards possible, including terpinen-4 levels of 38+ and low cineole levels of less than 3%.

Our 100% Australian Tea Tree Oil is grown and harvested conventionally. Our growers are certified under the Code of Practice that sets guidelines for Tea Tree production and quality. This oil is steam distilled and no chemicals are used in the process. Sustainable practices are used, including use of solar energy, state of the art irrigation, and minimal pesticides.

Our Eco-Harvest Tea Tree Oil is grown on an environmentally sustainable, ecologically responsible plantation that is aligned with a USDA Organic operation, but is NOT USDA certified.

Our Organic Oil is USDA certified and grown under the most environmentally sustainable, ecological, and responsible practices. No chemicals, pesticides, or herbicides are used on the farm, which is surrounded by protected government land. Rain water is used instead of an irrigation system, cows are used to graze and control weeds and grasses, and a wood-fired burner is used to steam distill the oil.

Is your Tea Tree Oil steam-distilled?

Yes, our tea tree oil is steam-distilled, and no chemicals are used in the process.

What is the chemical composition of our Tea Tree Oil?

Tea Tree Oil is made up of over 100 chemical compounds. The most important of these are Terpinen-4, which is responsible for antiseptic action, and cineole, which can be responsible for skin irritation. We require our tea tree oils to have Terpinen-4 levels of 38% and over, which is well above industry average. The cineole levels are kept low at less than 3%, which are well below industry average.

How should Tea Tree Oil be used?

Tea Tree Oil should always be diluted with water, a carrier oil, or other liquid before applying to skin. Test on a patch of skin before applying. Avoid getting into eyes. Review product instructions and warnings before use.


Is the 100% Pure Jojoba Oil cold-pressed or chemically extracted?

Both our 100% Pure Jojoba Oil and our Organic Jojoba Oil are cold-pressed and no chemicals are involved in the extraction process.

Will refrigerating my Jojoba Oil extend the shelf life?

The shelf life our Jojoba Oil is 5 years. Storing it in the refrigerator can extend its shelf life by as much as 1 year. Please note that the oil will solidify when exposed to cold, but will return to liquid at room temperature, without affecting the quality of the oil.

What are some of the uses of Jojoba Oil?

Jojoba Oil has many useful applications. It can be used as a deep conditioning treatment for hair, skin moisturizer, or even as a shaving prep. See Top 10 Uses for Jojoba Oil for more ideas.

What is the difference between the Organic Jojoba Oil and the Non-Organic Jojoba Oil?

Organic Jojoba Oil is certified by the USDA Organic as meeting strict ingredient and processing standards, including no use of pesticides, fungicides, and any other chemicals. The conventional Jojoba Oil is extracted without any chemicals, but is not certified under the USDA organic standard.


Can I use any Organics shampoo on color-treated hair?

For color-treated hair, we recommend using the Italian Red Grape Shampoo and Conditioner, which were specially formulated to protect against sun damage and fading. Please avoid using any shampoo or conditioner with Tea Tree Oil, as that may lighten hair color. If you color your hair and the color comes out too dark, a Tea Tree Replenishing Shampoo Therapeutic and Conditioner can help lighten the color.


Does the wax in the Tea Tree Dental Tape contains any soy, corn or gluten?

No, it is free of soy, corn, and gluten.

Do your toothpastes and mouthwashes contain flouride?

All our dental care products are fluoride-free.


Are the Tea Tree Oil Cleansing Pads and cleansers pH balanced?

Our pads and cleansers help to pH balance your skin. The skin, especially if it has problems, is slightly acidic. Our cleansers run slightly alkaline so they can help pH balance the skin.


Does your sunscreen contain nanoparticles?

No, we do not use or allow any of our vendors use nanoparticles.


Do your deodorants contain propolyene glycol?

We recently relaunched our stick deodorants and they are now propolyene glycol-free.

Do your deodorants contain aluminum?

No, our deodorants do not contain aluminum.


I have severe allergies. Can you tell me what is in your "proprietary blend of essential oils"?

We are not able to disclose the exact blend of all natural essential oils and extracts used in our products. However, if you are allergic to a particular ingredient, please contact us and we can let you know if the product contains that.

Are your products nut-free?

Most of our products are nut-free. However, we recommend you review the ingredient list before you use any Desert Essence product.

What products contain soy?

Our pure oils, most of our facial skin care and Organics products do not contain soy. Please refer to packaging to determine if product contains soy or not, or check the ingredients online .

What are the following ingredients derived from?

  • Vegetable Glycerin — derived from coconuts and palm
  • Glyceryl Stearate — derived from coconut and palm
  • Cetyl Alcohol — derived from coconut
  • Potassium Sorbate — derived from fruit
  • Grain Alcohol — derived from corn

What is Titanium Dioxide?

Titanium dioxide is a naturally occurring mineral that helps block harmful UVA and UVB rays. In fact, most sunscreens on the market today contain some amount of titanium dioxide or zinc oxide.

What is Resveratrol used for?

Resveratrol is a powerful antioxidant derived from red grapes as well as certain plants. It is believed to have strong skin and hair benefits.

What are Alpha Hydroxy Acids (AHAs)?

Natural AHAs come from citrus or other fruits. They work by exfoliating and cleansing the skin, causing surface skin cells to slough off to reveal clear, radiant skin.

Do the Organics products contain fragrance (parfum)?

We use the international standard INCI to list our ingredients. The INCI standard requires the words "fragrance (parfum)" be added to the label when extracts and oils are used, even if they are all natural. Please know that all our fragrances—or blends of extracts and essential oils—meet all guidelines set forth by the Natural Product Association (NPA).